Booking information & details

Our valets are always available to park and retrieve your vehicle. Covered parking as well as sufficient parking spaces are available free of charge for use by our hotel & restaurant guests. Three universal electric car charging stations are available for a fee. 

The local tax of € 3,5 per adult (from 16 years on) per day is NOT included in your rate. 

Our rooms and suites are available from 2 pm on the day of arrival. If you arrive early, you may of course use our Spa de Charme and all other amenities of our luxury hotel in Kitzbühel.

Our rooms and suites are available until 11 am on the day of departure. If your departure is later on in the day, we can store your luggage for you so that you may take advantage of all other benefits of Kitzbühel and our hotel. A late check out can be booked against a fee.

Dogs are welcome to stay with us. Please note that dogs are not allowed in our restaurants or our chalets, nor in our wellness area "Leading Spa de Charme". We will also gladly organize a dog sitter for you. We charge € 30 per dog per day (excluding food) for this service. We ask that you let us know when you make your reservation. 

In winter we are happy to offer you our free Tennerhof Ski Shuttle Service from 8:30 am to 5:00 pm. We will gladly drive you from the Tennerhof to the Hornbahn cable car, to the Hahnenkammbahn cable car as well as to downtown Kitzbühel. In summer we offer a free golf shuttle to our 4 surrounding golf courses.  Of course, we will also bring you back quickly, safely and worry-free to the Relais & Châteaux Hotel Tennerhof, the Tennerhof Luxury Chalet Suites or the Landsitz Römerhof Apartments.

The whole family is WELCOME with us.

Children

up to 1 year free of charge
from 1 to 3 years € 30 per night
from 4 to 15 years € 60 per night
over 16 years € 100 per night

These prices include bed and breakfast in the parents' room for 2 or more full-paying guests in a double room/apartment, for 4 or more full-paying guests in the family rooms/apartments and for 6 or more people in a chalet.

The reservation is binding as soon as we have your written confirmation with credit card guarantee. A deposit is sometimes required. We accept the following payment methods:

Cash
Visa
Card
Master Card
American Express
Diners Club 
EC card

No cancellation fees will be charged for cancellations made up to 14 days prior to arrival. Between December 23rd and January 2nd and during the Hahnenkamm Race, cancellation is possible free of charge up to 60 days before arrival. Special rules may apply for selected packages, promotions and offers.

In case of cancellation within the 14-day cancellation policy, in case of late arrival, early departure or no show, the following cancellation rates will be charged:

Free of charge up to 14 days before arrival
13 to 7 days before arrival 50 %
6 to 3 days before arrival 75 %
In case of late cancellation or no-show 100 % 

In the case of the 60-day cancellation policy, 100% of the arrangement will be charged for cancellations within 60 days before arrival, in case of late arrival, early departure or no show.

Our non refundable best rate can not be cancelled or modified and there is no refund on the pre payment amount.

We highly recommend taking out a cancellation insurance with the European Travel Insurance company: Hotel Cancellation Premium

According to Directive 2011/83/EU of the European Parliament, Article 16, the 14-day right of withdrawal does not apply to hotel bookings. The cancellation conditions of the hotel apply.

Unless otherwise stated on the website or in your booking confirmation, the general terms and conditions of the Austrian Hotel Industry apply.

find out more

Do you want to be flexible and independent on your holiday and therefore need a rental car? In collaboration with SIXT rent-a-car, we will find the perfect car for you so that you can independently explore the beauty of the Kitzbühel Alps. Book directly using the following LINK or contact our reception team and save 10% on the daily/weekly rate.